Working Safely at Heights

This course addresses the issues relating to working at heights to ensure participants understand the requirements and procedures that are governed by legislation and to ensure that they and everybody that may be affected by working at heights operations are not subjected to an unacceptable level of risk.


Location188 East Street, Rockhampton QLD 4700

Course Schedule1 day Weekly - Friday

Delivery ModeFace to Face

Course Times7:45 - 3:00pm

Course Outcomes

RIIWHS204E Work Safely at Heights

This unit of competency is required to undertake safe working practices when working at heights or depths. This unit is appropriate for those working in any resource or infrastructure role, at worksites within Civil construction, Coal mining, Drilling, Extractive industries or Metalliferous mining. This includes those who require use of ladders, high access points and scaffolding.

Course Outcomes
On successful completion of this training course, candidates will be issued with a Nationally Recognised Statement of Attainment with the unit of competency RIIWHS204E Work safely at heights.

Refresher Details: Candidates may be required to complete refresher training every 2-5 years from date of course completion, if working on a coal mine site.

To access to copy of training package please visit

New Horizons Safety & Training Services recognises that whilst there is a standard set of learning outcomes for this course, the context and environment in which the learning is applied is varied. We will always customise the course to suit your unique workplace requirements. Please ask our staff about alternate training and assessment strategies that can be designed should you have prior experience or knowledge including but not limited to change in course days, disability options, LLN support where applicable, credit transfer/RPL and in house one on one where possible.

Frequently Asked Questions

The course includes both theory and practical components, with participants undertaking practical exercises to ensure familiarity with harness and safety systems.

NHST recognises that whilst there is a standard set of learning outcomes for this course, the context and environment in which the learning will be applied may vary between participants. We are able to customise and adjust the course to suit your workplace requirements with our purpose build facilities.

Course Topics

  • Identify work requirements
  • Work procedures and instructions for the task
  • Accessing and installing equipment
  • Performing work at heights
  • Required documentation
  • Prepare for work
  • Risk assessment
  • Identifying appropriate equipment (harnesses and fall restraint systems etc.)
  • Fall prevention methods
  • Suspension trauma
  • Safety monitoring
  • Cleaning up the work

What to expect?

  • Training conducted by experienced trainer and assessor who has worked in various areas of industry and experience with working at heights
  • One day of training. Up to 18 trainees per course.
  • Knowledge on relevant legislation and Australian Standards for working at heights
  • Plenty of practical hands on training to ensure workers can be safe at heights
  • A Theory Assessment and Practical Assessment will be conducted to deem competence


Course Pre-Requisites

  • Photo Identification is required on the day your program commences

Language, Literacy and Numeracy
This training program requires basic reading, writing and numeracy skills.
Prior to enrolling please contact New Horizons Safety and Training Services to discuss our support services if required.

To complete this course successfully, participants need to have reasonably well-developed skills in areas such as reading, writing and communication. Examples of LLN requirements participants will need to demonstrate include:

  1. Access, interpret and apply height safety procedures
  2. Identify work procedures and instructions
  3. Check safety system periodically for compliance
  4. Monitor risk control measures to ensure they are effective and appropriate

Your Rights and Responsibilities
It is a requirement of the Australian Skills and Qualification Authority (ASQA) that students be made aware of their rights and responsibilities prior to enrolling into any of our training courses at New Horizons Safety and Training Services.
Your rights and responsibilities can be found in our Participant Information Handbook.

Learners will be required to provide their Unique Student Identifier prior to the commencement of the course ( to register)

Please note that the harnesses used during this program have a weight restriction up to 140kgs. If you to do not comply with this, please discuss options with out friendly staff prior to enrolment so we can ensure safety and compliance.

Recognised Prior Learning (RPL) 
If you feel you have the required skills, past experience or qualifications that should be recognised as part of this program, then please mention this to our friendly staff to discuss your options

Credit Transfer
Credit Transfer is a process that provides students with agreed and consistent credit outcomes for units/qualifications that can be identified as equivalent in content. Please discuss this option upon enrolment if you feel your learning outcome can be matched with a current unit or qualification you may already hold

Full Program – $170

Refresher – $140

Payment Method:

  1. Direct Debit/Cash/Credit Card/ EFTPOS
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Get in touch

188 East Street, Rockhampton Qld 4700
PO Box 9938, Frenchville Qld 4701

Ph: (07) 4927 0666 | Fax: (07) 4927 0699

RTO Services

Provider of Nationally Recognised Training and RTO Services. Specialising in training courses for the mining & construction industries. RTO No. 31372