Surface Induction Refresher – Online

This Standard 11 – Surface Induction Refresher Online has been specifically designed for candidates wishing to renew their Standard 11 Surface Induction Passport, which will allow you to work on a Coal Mine Site in Queensland. The candidate must currently be employed and your current Standard 11 Surface Induction passport must be valid.


Course ScheduleEnrol Anytime

Delivery ModeOnline

Course Times4-6 hours to complete

Course Outcomes

Upon successful completion of your Standard 11 – Refresher Online you will receive:

  • Nationally Recognised Statement of Attainment
  • Standard 11 Surface Induction Passport – Valid For Five (5) Years (you must maintain your currency to renew in 5 years time)


Frequently Asked Questions

Before you enrol in this program, you must have sound knowledge of how to use a computer and cloud based programs. As this is a self paced program you need to ensure you have the most up to date google chrome and the ability to navigate an online program. This program is not for you if you do not have sound computer skills and knowledge. This program is designed as a at home online program.

Students will have up to 1 month to finalise the program. Where you fail to submit in this time frame you will be required to re-enrol and pay an additional enrolment fee.

There are 5 Assessment Modules you are required to complete and submit during this online program.

The Assessments are electronic and involve you completing tasks in WORD and within the platform. You are required to save documents and upload as part of some questionnaires. The assessment also has short answer and multiple choice type questions throughout.

It is an offence by law to have someone else complete your assessment on your behalf. As such once you submit your assessment you are making a declaration that you are in fact the person who had completed the assessment. We also ask for a signed declaration to be uploaded in the Stat Dec Tab or emailed to to certify that you completed the program independently. Please note the original Stat Dec will need to be posted to NHST.

A Statutory Declaration will need to be signed by a JP or Cdec. Your Statement of Attainment will not be processed where a Statutory Declaration is not provided.

Our trainer may take 1-2 days to respond to queries, mark your assessment and process your Statement of Attainment. Please be aware of this time frame before enrolling.

The training program includes the following units of competency:

  • RIIWHS201D Work safely and follow WHS policies and procedures
  • RIIERR205D Apply initial response First Aid
  • RIIGOV201D Comply with site work processes/procedures
  • RIIRIS201D Conduct local risk control
  • RIICOM201D Communicate in the workplace
  • RIIERR302D Respond to local emergencies and incidents****

Once submitted a trainer will mark and provide feedback on each assessment module. Where you are incorrect on any responses you will have one attempt to resubmit a new answer. If you fail to correctly answer on your second attempt a not-yet-competent outcome will be recorded and you will be required to re-enrol.

Please use the resources provided in the online program and read through the study guide before attempting the questions.

If you have any questions or concerns please contact us directly to discuss on (07) 4927 0666 or

**** RIIERR302D is a superseded unit which is currently in a teach out period. The new unit will be available by March 2019

Course Pre-Requisites and Requirements

  • Enrolment Form and LLN Questionnaire (candidate must have a personal email address to receive link to online program)
  • A copy of your current Standard 11 Statement of Attainment
  • Third Party Report – completed and signed by a current or previous site supervisor
  • Drivers Licence (clear colour copies of front and back)
  • Passport size photo
  • Statutory Declaration signed by a JP or Cdec sendt to NHST. Please note a Statement of Attainment will not be issued until the Stat Dec is received by NHST.

Once we receive and validate the above documents we will send you a link to the online system where you can begin your Standard 11 refresher.
The candidate must have a sound knowledge of how to use a computer. This is vital as the tasks are all electronic and involve multiple program operation. If you can not use a computer we recommend you contact our team to attend an in house program.
To obtain the necessary forms, simply contact us at or call (07) 4927 0666.

Recognised Standard 11 – Information
The purpose of this standard is to assist sites to establish and maintain a training system which includes processes for identifying and delivering competent, safe and efficient work teams. Recognised Standard 11 compliant Coal Mining Induction training programs have been developed to assist mine sites in meeting their legislative obligations.

Course Outcomes
On successful completion of this training course, candidates will be issued with a Nationally Recognised Statement of Attainment and a Standard 11 – Surface Induction card valid for five (5) years.
To access a copy of training package please click the link

Language, Literacy and Numeracy
This training program requires basic reading, writing and numeracy skills.
Prior to enrolling please contact New Horizons Safety and Training Services to discuss our support services if required and complete our LLN questionnaire so we may tailor the program to your needs.

Your Rights and Responsibilities
It is a requirement of the Australian Skills and Qualification Authority (ASQA) that students be made aware of their rights and responsibilities prior to enrolling into any of our training courses at New Horizons Safety and Training Services.
Your rights and responsibilities can be found in our Participant Information Handbook.

Recognised Prior Learning (RPL) 
If you feel you have the required skills, past experience or qualifications that should be recognised as part of this program, then please mention this to our friendly staff to discuss your options

Credit Transfer
Credit Transfer is a process that provides students with agreed and consistent credit outcomes for units/qualifications that can be identified as equivalent in content. Please discuss this option upon enrolment if you feel your learning outcome can be matched with a current unit or qualification you may already hold.

Study Pathway

Upon successful completion of the Generic Induction (S11), participants can further their skill set by undertaking other courses relevant to the mining industry. This includes courses such as the supervisor course (S123), Four-Wheel Drive & Light Vehicle, and machinery training.

This information is a generic recommendation of related study options, if you are unsure of your training requirements, please contact your potential or current employer. For further information, or advice, please contact our friendly staff on 07 4927 0666 or via email at


  1. EFT/Direct Debit/Credit Card/Cash
  2.  Payment plan not available for online programs
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Get in touch

188 East Street, Rockhampton Qld 4700
PO Box 9938, Frenchville Qld 4701

Ph: (07) 4927 0666 | Fax: (07) 4927 0699

RTO Services

Provider of Nationally Recognised Training and RTO Services. Specialising in training courses for the mining & construction industries. RTO No. 31372